Shipping policy

Shipping & Delivery Policy

Last updated November 11, 2022

This Shipping & Delivery Policy is part of our Terms of Service ("Terms") and should be therefore read alongside our main Terms: https://aljadesign.com/policies/terms-of-service

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

What are my Shipping & Delivery Options?

We offer various shipping options. In some cases a third-party supplier may be managing fulfillment of your order, and will be responsible for shipping your products. 

Shipping Rates

We offer free domestic (US) shipping on all orders over $20.00 and free domestic (US) shipping on all phone cases. 


If your order does not meet the $20.00 minimum or is shipping to a non US address, we offer shipping at the following estimated rates:

 Standard Domestic (USA)
7-10 Business Days
International (Canada)
7-10 Business Days
International (Rest of World)
10-15 Business Days
First Item
(Greeting Cards 1 pc)
$4.99
$19.99
$19.99
Additional Item

$2.49
$12.49
$12.49
First Item
(Greeting Cards 10 pcs)
$6.79
$32.39
$32.39
Additional Item
$6.69
$6.39
$6.39
First Item
(Greeting Cards 30 pcs)
$14.69
$51.29
$51.29
Additional Item
$5.29
$18.89
$18.89
First Item
(Greeting Cards 50 pcs)
$16.69
$51.29
$51.29
Additional Item
$6.69
$18.89
$18.89
First Item
(Gift Wrapping Paper)
$5.90
$8.80
$9.99
Additional Item
$1.50
$2.50
$4.50
First Item
(Phone Case)
$5.09
$10.99
$4.99-$14.99*
Additional Item
$3.49
$3.99
$1.99-$3.99*



*Rates vary by country

 

All times and dates given for delivery of products are given in good faith but are estimates only.

For EU and UK consumers: this does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and deliveries will be made within 30 days after we accept your order. For more information please refer to our Terms.

Once your order has been packaged, you will receive a tracking notification.

 

Do You Deliver Internationally?

We offer worldwide shipping. Free shipping is not valid on international orders.

Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.

For information about customs processes, please contact us: customersupport@aljadesign.com

 

What Happens if my Order is Delayed?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

For EU and UK consumers: This does not affect your statutory rights. For more information, please refer to our Terms.

 

Questions about Returns?

If you have questions about returns, please review our Return Policy: https://aljadesign.com/policies/refund-policy

 

How Can You Contact Us about this Policy?

If you have any further questions or comments, you may contact us by:

Email: customersupport@aljadesign.com

Online Contact Form: https://aljadesign.com/pages/contact